Profile of Richard Chen

Richard Chen Salesforce Administrator
5 years experience 0 projects worked United States
$30.00 /hr $0 earned
AdminCommunicationProblem-solvingSalesforce

I’m a professional language teacher and translator with 5 years of experience. My business background equipped me with analytical thinking while my teaching experience sharpened my communication skills. I enjoy helping people by collecting and analyzing their needs and coming up with solutions. I thrive when I can share my knowledge with others and learn from them as well. I’m looking to transition my career into Salesforce ecosystem and am planning to secure the administrator certification in two weeks. 

Work History (0)

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Work Experiences

  • Chinese Tutor / Freelance Translator

    Mild Mandarin Language Services LLC

    January 2020 - Now

    • Teach 8 hours per week 1-on-1 lessons to learners worldwide via Skype and Zoom
    • Keep a log of feedback from learners to improve their learning experience
    • Launched my personal website to manage lesson scheduling and promote online lessons
    • Consulted for the Wall Street Journal to help identify copyright infringement in Chinese
    • Manage translation projects with JIRA software

  • Chinese Translator / Administrator

    Lions Clubs International

    November 2018 - December 2019

    • Advocated for 15 offices, serving 48,000 Taiwanese members, as their primary contact at the HQ
    • Acted as the liaison between international directors and the HQ to ensure high member satisfaction
    • Translated 100+ grant applications for public health initiatives, worth over $800K
    • Managed translation projects across different internal divisions and external vendors
    • Shortened translation turnaround time by 20% with a new SOP using advanced Excel formulas