Jigisha Patel, Author at Mom Relaunch | MomRelaunch

Profile of Jigisha Patel

Jigisha Patel Salesforce Administrator
2 years experience 0 projects worked United States
$30.00 /hr $0 earned
Active ListeningAdminCommunicationCritical ThinkingCustomer ServiceProblem-solvingSalesforceTeamwork

I am up-and-coming Salesforce Administrator who is passionate about learning new skills and putting those skills to work. I started my salesforce journey about two years ago via trailhead, I also did lot of self- study and passed few certifications. I have also done couple short term projects and have helped with troubleshooting and resolving issues. Additionally, I have over 8 years of customer facing experience working in Retail and Sales. 

Portfolio

Work History (0)

  • There are no activities yet.

Work Experiences

  • Salesforce Administrator

    Freelance

    November 2019 - Now

    • Create and maintain Profiles, Permission Sets, Role Hierarchy & Sharing Rules based on business needs and requirements
    • Manage Accounts, Contacts, Leads & Opportunities
    • Interacted with various business team members to gather the requirements and
    documented the requirements
    • Worked extensively to do activities like User Management, Workflows, Assignment rules,
    Validation rules, records, Reports & Dashboards.
    • Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs,
    etc. to suit to the needs of the application

  • Salesforce Jr. Admin/Trainee

    Softlucid

    July 2018 - January 2019

    • Received Training on Salesforce Platform
    • Develop training materials and provide training and support to SalesForce.com end users,
    also prepare materials for Salesforce Certifications
    • Handle all basic administrative functions including user account maintenance, reports and
    dashboards, workflows and other routine tasks for in-house Salesforce Projects

  • Store Operations Manager

    Beena Services

    August 2014 - June 2016

    • Oversight of facility operations by ensuring top class customer services
    • Manage employee schedules and performance, also hire and train them
    • Use Microsoft Excel to create pivot tables and modify spreadsheets to achieve goals

Certification

  • Salesforce Sales Cloud Consultant

    Salesforce

    July 2020

  • Salesforce Certified Platform App builder

    Salesforce

    January 2020

  • Salesforce Certified Administrator

    Salesforce

    July 2019

Education

  • Bachelors Of Science

    Sardar Patel University

    March 2002 - June 2005

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