Quality Assurance Manager, UAT Coordinator

GlaxoSmithKline

September 1999 - June 2011

Summary: Built subject matter expertise in Pharmaceutical Sales Force CRM and process improvements using test automation.

• Responsible for software testing service for US Pharma IT, resulting in delivering testing service on schedule
with high quality and within budget.
• Analyzed business and technical requirements for testing projects to plan and assign QA resources.
• Planned, scheduled, coordinated and tracked all software testing projects through the entire software development
life cycle, managing multiple product releases at the same time.
• Created test strategy based on critical user acceptance test (UAT) scenarios for regression and automated
testing.
• Implemented process improvement based on Six Sigma methodology for automated testing using HP Quick Test
Pro (QTP), resulted in 20% less time and cost of regression testing cycles.
• Strong time management skills, with an ability to multi-task and handle multiple test assignments.
• Personal dedication, strong work ethic and excellent team leadership resulting in increasing responsibilities from
QA analyst to QA manager.

Operations Team Leader, Area Manager

Amazon

July 2015 - January 2017

Summary: Hired via SMX Staff Management from 7/15 to 1/16 and was converted to Amazon full time employee on 2/16

• Led and developed a team of 60+ associates in Inventory Control and Quality Assurance (ICQA) department
at Amazon Robotics Fulfillment Center.
• Responsible for daily resource planning for ICQA team, volume forecasting and reporting numerous KPI’s
from ICQA department, contributing to the improvement of inventory accuracy by 79% in 12 weeks.
• Trained as Amazon Robotics Floor Monitor to support Outbound delivery objectives during peak seasons.

User Acceptance Test (UAT) Coordinator

Apple via RWS Moravia IT

June 2017 - April 2018

Summary: Built subject matter expertise in the complex HR business with multiple cross-functional dependencies

• Led as primary POC for User Acceptance testing of software releases for HR Compensation application.
• Created project schedules, project plans and reports.
• Created and presented strategic PowerPoint presentations for test planning, facts and test execution results.
• Worked with UAT test team, organized and coordinated all testing and communications.
• Analyzed business and technical requirements and reviewed test cases from test team to validate user stories
and acceptance criteria.
• Created regression test scenarios and updated testing process, resulting in 20% less time for localization testing.
• Coordinated with payroll test team for end to end testing with focus on data validation.

Localization Test Engineer

Google (Nest) via RWS Moravia IT

June 2018 - January 2019

Summary: Built knowledge in the smart and connected home devices for testing on mobile and web applications
• Analyzed business requirements to test mobile and web applications for smart home products including Nest
Learning Thermostat to support Agile Development software releases.
• Created test strategy and wrote test cases for localization test team, resulting in delivering software releases
with high quality and on schedule.
• Reviewed test results from test team with excellent attention to detail and updated project status dashboard.