Profile of Jenna Milne

Jenna Milne Multifaceted Administrative Professional and Marketing Assistant
8 years experience 0 projects worked United States
$40.00 /hr $0 earned
BrandingEmployee RelationshipOnboardingSchedulingScreeningSocial MediaTraining

Jenna Milne

 

(360) 202-8441                                                                                                               

milne.e.jenna@gmail.com                                                                                     Wasilla, AK 99623

 

Self-Starter, Outgoing, and Flexible Assistant has 5 + years of providing excellent service in Human Resources and customer service in a fast paced environment. Highly-motivated candidate possesses key abilities in multitasking, meeting time-sensitive deadlines with flawless execution, genuine interpersonal relations, establishing priorities and organizing efficiently. Resourceful and versatile candidate can perform assigned tasks effectively with little or no supervision, thrives in demanding team environments, seeks out ways to continue training, easily adapts to fast-changing settings, commits to every task, and excels under pressure.

 

÷ Interpersonal Communication Skills             ÷ Excellent Customer Service Skills

÷ Manual Dexterity, Strength & Flexibility        ÷ Sound Decision Maker & Problem Solver

÷ Genuine Client Relationship Builder ÷ Resourceful in Dynamic Work Environment

 

Professional Experience

 

JM Fit and Health, Health Coach, WA                                                                        June 2014 – Present

  •  Independently built a global team of health coaches
  • Attraction marketing: Social Media post, photography, blogs, newsletters, journalism
  • Hit record recruiting/sign up numbers within 90 days of start up
  • Hosted online events: Webinars, Public Speaking, Blogging and advertising
  • Mentored and coached clients in health needs

 

Peace Health Medical, Human Resources Coordinator, WA                         Sept 2013 – Present

  • Manages and maintains accuracy of employee information in Human Resources Information System. Provides User support to new Users and provide first level support to employees and managers. Create reports from system as needed to support other processes and upon request.
  •  Oversees time and attendance system, including but not limited to managing accrual profiles (vacation, sick leave, etc.), new hire entry, report system errors, etc.
  • Assists in the benefits enrollment process.
  • Will act as the liaison between location employees and corporate departments such as benefits and payroll.
  • Support annual merit and bonus process by providing reporting and processing compensation awards.
  • Manage recruitment efforts for all non-exempt and exempt personnel and interns using the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
  • Conduct bi-weekly onboarding of newly hired employees and enter new hire paperwork.
  • Organize and manage New Employee Orientation and training programs.
  • Partners with management to communicate Human Resources policies, procedures, programs, and laws.
  • Scheduling interviews and greet onsite candidates
  • Arrange travel and accommodations for candidates and new hires
  • Manages offer letter preparation through new hire onboarding
  • Facilitate background screening process
  • Partner with additional internal support teams such as Training and Development, Operations, IT and Human Resources to ensure a seamless on-boarding and Day 1 experience for new hires

 Everything In Sight Optical, Billing and Coding/Transcribing, WA                    Dec 2010- Sept 2014

  • Assist clientele in optical needs, dispense and adjust eyewear, dispense contact.
  • Handle and resolve customer needs and complaints.
  •  Answer telephone calls and route to appropriate area and document messages for physicians.
  • Make sure that the work space is clean and well taken care of and meet customer needs and expectations.
  •  Verify benefits for patients and collect appropriate paperwork needed to bill for exams and eyewear.

 

 

Ed Wyse Beauty Supply, CSR, WA                                                                        Oct 2009 – Dec 2011

  • Worked effectively as a cashier, server, and cleaner, serving a large and diverse customer base, while also attending high school and cosmetology school.
  • Ensured customer satisfaction and loyalty through monitoring customer experience, updating customers regularly, and asking for suggestions on service improvements.
  • Handled and resolved customer complaints and concerns regarding customer service and other service-related issues.
  •  Checked all areas of responsibility to ensure standards were met while maintaining profitability of outlet.

 

Education & Technical Skills

Associate in Applied Science degree

Health Coach with the Institute for Integrative Nutrition

NASM Certified Personal Trainer

 

 

Proficient in:

Microsoft programs,

Sugar Medical Record program

Epic Medical Record program

Work History (0)

  • There are no activities yet.

Work Experiences

  • Health Coach

    JM Fit and Health

    June 2014 - Now

    ⎟ Independently built a global team of health coaches
    ⎟ Attraction marketing: Social Media post, photography, blogs, newsletters, journalism
    ⎟ Hit record recruiting/sign up numbers within 90 days of start up
    ⎟ Hosted online events: Webinars, Public Speaking, Blogging and advertising
    ⎟ Mentored and coached clients in health needs

  • Health Coach

    JM Fit and Health

    June 2014 - Now

    ⎟ Independently built a global team of health coaches
    ⎟ Attraction marketing: Social Media post, photography, blogs, newsletters, journalism
    ⎟ Hit record recruiting/sign up numbers within 90 days of start up
    ⎟ Hosted online events: Webinars, Public Speaking, Blogging and advertising
    ⎟ Mentored and coached clients in health needs