Seasoned Office manager with multiple years of experience in running a complete medical practice (office administration, medical billing, Bill pay,Accounts receivables, patient care, EMR, business reporting, & financials reporting)
MS Office – Microsoft Word, Microsoft Excel
EMR – Emergence, ProData, DigiDMS
Able to handle office administrative tasks – Bill pay & monthly revenue cycle reports
Handle patient queries and concerns regarding their treatment plan
Preauthorization and Precertification from insurance companies for medical treatment plan for the patients
Office and hospital coding and sending claims to insurance companies
Claim tracking and work on denials and appeals for denied claims.
Marketing on facebook and updating practice website.
Healthcare Analyst, Vein Center for Women, Raritan Bay Medical Center – 2008-2017
Worked on EMR system, to manage patient records, claims and other secure information.
Filing timely certifications for business like CAQH, fire inspection, CDS license, Business insurance, malpractice policy for the physician.
Managing team of people in various areas – billing, patient care, etc.
Coordination with insurance companies regarding authorization and approvals for treatment plan
Experience working with EMR systems to create EHR (Electronic Health Records) for patients
Generating billing reports for monthly revenue cycle
Took care Bill pay, business certifications, accounting, revenue reports, expense reports, ordering medical supplies, office supplies, filing timely certifications, helping the staff with technical issues, coaching, onboarding, offboarding for different team members, creating brochures, posting on facebook, managing events, creating facebook page, negotiating with medical suppliers for better pricing,
Provided best services, handling patient problems, guide patients with their situation and treatment plan, explaining billing, explain claim statements,
Insurance follow up, submitting claims, coding, validate codes to the insurance, following up on the claims, claim tracking, filing timely appeals, posting payments, checking insurance payment and reconciling charges
EMR – underwent training and help the practice to onboard to new EMR platform and made transition from paper based charts process to electronic medical records.
Negotiation the provider fee schedule with insurance
Administrative Assistant, ARJ Jewellery, New York – 2007-2007
Worked on jewellery custom app for data entry and pulling reports
Interacted with customers for sales and purchasing
Technical Analyst, AOL (Sitel), Mumbai – 2003-2004
Helped customers in USA with technical difficulties, making sure they received the best AOL service.
Graduate Degree in Arts and Commerce
Certification in French Course from Alliance Francaise in New York
Certification Course in Medical terminology
Yoga, Sketching, Cooking
Questions? Interested in learning more? We would love to connect!
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.